Dental Receptionist Jobs in Cape Girardeau, MO
A Dental Receptionist is an essential part of the dental care team, providing crucial administrative support for dental practitioners and ensuring smooth operation of the dental office. They are responsible for scheduling patient appointments, updating patient records, billing and insurance tasks, and providing excellent customer service by answering patient enquiries. Dental Receptionists also handle emergency cases by assessing the urgency and guiding patients accordingly. They may also be involved in reminding patients about their upcoming appointments and follow-ups, thus contributing significantly to the patient care aspect of the dental office.
Being the first point of contact for patients, communication skills and professionalism are key assets for a Dental Receptionist. Computer literacy and knowledge of dental software are important as well. Some dental offices may prefer a Dental Receptionist with Certified Dental Receptionist (CDR) certification, as it showcases their competency in the role. Prior experience in customer service roles like a Call Center Agent or a Front Desk Associate would be beneficial. Additionally, a Medical Secretary in other healthcare settings could transition smoothly into the role of a Dental Receptionist. It's vital that they have a comprehensive understanding of medical terminologies, as well as the ability to multitask in a fast-paced environment.
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program,...
Demographic Data for Cape Girardeau, MO
Moving to Cape Girardeau, MO? Find some basic demographic data about Cape Girardeau, MO below.
Dental Receptionist Online Courses and Training Opportunities
Title Synonyms
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Salary for Dental Receptionist Jobs in Cape Girardeau, MO
Required or preferred licenses and certifications for Dental Receptionist positions.
Highest Education Level
Dental Receptionists in Cape Girardeau, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dental Receptionist position
- Dentrix
- Medical Sales
- Dental Implants
- Orthodontics
- Dentures
- Dental Terminology
- Patterson EagleSoft
- Dexis
- Denticon
- Oral Surgery
- Financial Arrangements
- Open Dental
- Treatment Plan Presentation
- Dental Billing
- Business Leadership
- General Anesthesia
- Zoom Whitening
- Credit Card Processing
- Patient Scheduling
- Front Office
- Practice Management
- Insurance Billing
- Treatment Planning
- Insurance Claims
- Payment Processing
- Insurance Verification
- Ethical
- Claims
- Patient Care
- Scheduling Appointments
- File Management
- HIPAA
- Accounts Receivable
- Reception
- General Office Duties
- Inbound/Outbound Calling
- Billing
- Collections
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Spanish
- Interpersonal Skills
- Filing
- Multitasking
- Sales
- Regulations
- Policy Development
- Bilingual
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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