Dental Receptionist Jobs in Grand Rapids, MI
A Dental Receptionist is an essential part of the dental care team, providing crucial administrative support for dental practitioners and ensuring smooth operation of the dental office. They are responsible for scheduling patient appointments, updating patient records, billing and insurance tasks, and providing excellent customer service by answering patient enquiries. Dental Receptionists also handle emergency cases by assessing the urgency and guiding patients accordingly. They may also be involved in reminding patients about their upcoming appointments and follow-ups, thus contributing significantly to the patient care aspect of the dental office.
Being the first point of contact for patients, communication skills and professionalism are key assets for a Dental Receptionist. Computer literacy and knowledge of dental software are important as well. Some dental offices may prefer a Dental Receptionist with Certified Dental Receptionist (CDR) certification, as it showcases their competency in the role. Prior experience in customer service roles like a Call Center Agent or a Front Desk Associate would be beneficial. Additionally, a Medical Secretary in other healthcare settings could transition smoothly into the role of a Dental Receptionist. It's vital that they have a comprehensive understanding of medical terminologies, as well as the ability to multitask in a fast-paced environment.
Assistant or Associate Professor/Program Director - Dental Therapy
- Grand Rapids, MI
- 5 days ago
- Grand Rapids, MI
- 5 days ago
12-month tenure-track faculty position (Assistant or Associate Professor), which includes teaching and related responsibilities in the newly developing Dental Therapy program and serving as...
Dental Front Office - Traveling Oral Surgery Team
- Rockford, MI (14 miles from Grand Rapids, MI)
- 27 days ago
- Rockford, MI (14 miles from Grand Rapids, MI)
- 27 days ago
implement Heartland Dental systems to optimize office potential Minimum Qualifications 1+ years of experience in a dental setting 1+ years of experience with insurance billing and accounts receivable Dentrix...
- Grand Haven, MI (23 miles from Grand Rapids, MI)
- 28 days ago
- Grand Haven, MI (23 miles from Grand Rapids, MI)
- 28 days ago
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit,...
- Grandville, MI (8 miles from Grand Rapids, MI)
- 45+ days ago
- Grandville, MI (8 miles from Grand Rapids, MI)
- 45+ days ago
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program,...
Demographic Data for Grand Rapids, MI
Moving to Grand Rapids, MI? Find some basic demographic data about Grand Rapids, MI below.
Dental Receptionist Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Dental Receptionist Jobs in Grand Rapids, MI
Required or preferred licenses and certifications for Dental Receptionist positions.
Highest Education Level
Dental Receptionists in Grand Rapids, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dental Receptionist position
- Dentrix
- Medical Sales
- Dental Implants
- Orthodontics
- Dentures
- Dental Terminology
- Patterson EagleSoft
- Dexis
- Denticon
- Oral Surgery
- Financial Arrangements
- Open Dental
- Treatment Plan Presentation
- Dental Billing
- Business Leadership
- General Anesthesia
- Zoom Whitening
- Credit Card Processing
- Patient Scheduling
- Front Office
- Practice Management
- Insurance Billing
- Treatment Planning
- Insurance Claims
- Payment Processing
- Insurance Verification
- Ethical
- Claims
- Patient Care
- Scheduling Appointments
- File Management
- HIPAA
- Accounts Receivable
- Reception
- General Office Duties
- Inbound/Outbound Calling
- Billing
- Collections
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Spanish
- Interpersonal Skills
- Filing
- Multitasking
- Sales
- Regulations
- Policy Development
- Bilingual
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Dental Receptionist Related Career Advice Articles
Get Your Foot in the Door
Launch your career as an entry-level dental assistant with these 4 tips from the experts at iHireDental.
Read article »
Dental Assistants vs. Dental Hygienists - What's the Difference?
A comprehensive comparison of the education, credentials, job duties, and salary between a dental assistant and a dental hygienist.
Read article »
How to Become a Dental Hygienist in 4 Steps
Interested in a dental hygienist career? Learn how to get started in this rewarding field.
Read article »