Dental Receptionist Jobs in Massachusetts
A Dental Receptionist is an essential part of the dental care team, providing crucial administrative support for dental practitioners and ensuring smooth operation of the dental office. They are responsible for scheduling patient appointments, updating patient records, billing and insurance tasks, and providing excellent customer service by answering patient enquiries. Dental Receptionists also handle emergency cases by assessing the urgency and guiding patients accordingly. They may also be involved in reminding patients about their upcoming appointments and follow-ups, thus contributing significantly to the patient care aspect of the dental office.
Being the first point of contact for patients, communication skills and professionalism are key assets for a Dental Receptionist. Computer literacy and knowledge of dental software are important as well. Some dental offices may prefer a Dental Receptionist with Certified Dental Receptionist (CDR) certification, as it showcases their competency in the role. Prior experience in customer service roles like a Call Center Agent or a Front Desk Associate would be beneficial. Additionally, a Medical Secretary in other healthcare settings could transition smoothly into the role of a Dental Receptionist. It's vital that they have a comprehensive understanding of medical terminologies, as well as the ability to multitask in a fast-paced environment.
Patient Care Coordinator / Front Desk
- Tewksbury Dental Associates
- Tewksbury, MA
- 10 days ago
- Tewksbury Dental Associates
- Tewksbury, MA
- 10 days ago
The ideal candidate will be someone who enjoys helping others, an understanding of basic dental terminology and experience with dental software....
Dental Reception Clerk IV - Bristol Community College
- Fall River, MA
- 21 hours ago
- Fall River, MA
- 21 hours ago
Job Description: POSITION TITLE: Clerk IV - Dental Receptionist DEPARTMENT: Academic Affairs-Health Sciences PRIMARY LOCATION: Fall River, MA REPORTS TO: Dean of Health Sciences and Nursing POSITION...
This is a Full-Time Dental Office Manager role. The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence...
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program,...
Wayland Dental proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in...
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program,...
The Lemuel Shattuck Hospital, a facility operated by the Massachusetts Department of Public Health (DPH), is looking for a highly motivated and detail-oriented Dental Clerk (Clerk IV). In this...
Overview Baystate Dental North Hampton is looking for a Patient Service Representative in Northampton, MA, to join our clinical team by providing a high level of patient care and satisfaction...
Seeking a reliable person who is familiar with Office 365 and dental software (ideally proficient in Dentrix)....
The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists....
JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative...
Knowledge of dental terminology, procedures, and insurance processes is desirable....
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program,...
charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience Dentrix...
PATIENT COORDINATOR, GROUP PRACTICE, School of Dental Medicine, Clinical Affairs
- Boston, MA
- 9 days ago
- Boston, MA
- 9 days ago
PATIENT COORDINATOR, GROUP PRACTICE, School of Dental Medicine, Clinical Affairs Job Description PATIENT COORDINATOR, GROUP PRACTICE, School of Dental Medicine, Clinical Affairs Category Boston...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Dental Receptionist Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Dental Receptionist Jobs in Massachusetts
Required or preferred licenses and certifications for Dental Receptionist positions.
Highest Education Level
Dental Receptionists in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dental Receptionist position
- Analytical Skills
- Dentrix
- New Employee Orientation
- Dental Terminology
- Patterson EagleSoft
- CS SoftDent
- Denticon
- Orthodontics
- Dentrix Ascend
- Oral Surgery
- Financial Arrangements
- Open Dental
- Dental Billing
- Business Leadership
- General Anesthesia
- Zoom Whitening
- Credit Card Processing
- Practice Management
- Patient Scheduling
- Front Office
- Treatment Planning
- Patient Satisfaction
- Insurance Billing
- Insurance Claims
- Payment Processing
- Insurance Verification
- Ethical
- Patient Care
- Claims
- Scheduling Appointments
- File Management
- Accounts Receivable
- HIPAA
- Reception
- Administrative Skills
- General Office Duties
- Inbound/Outbound Calling
- Billing
- Collections
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Interpersonal Skills
- Filing
- Multitasking
- Regulations
- Policy Development
- Team Building
- Bilingual
- Microsoft Office
- Time Management
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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