Dental Receptionist Jobs in Bourbonnais, IL
A Dental Receptionist is an essential part of the dental care team, providing crucial administrative support for dental practitioners and ensuring smooth operation of the dental office. They are responsible for scheduling patient appointments, updating patient records, billing and insurance tasks, and providing excellent customer service by answering patient enquiries. Dental Receptionists also handle emergency cases by assessing the urgency and guiding patients accordingly. They may also be involved in reminding patients about their upcoming appointments and follow-ups, thus contributing significantly to the patient care aspect of the dental office.
Being the first point of contact for patients, communication skills and professionalism are key assets for a Dental Receptionist. Computer literacy and knowledge of dental software are important as well. Some dental offices may prefer a Dental Receptionist with Certified Dental Receptionist (CDR) certification, as it showcases their competency in the role. Prior experience in customer service roles like a Call Center Agent or a Front Desk Associate would be beneficial. Additionally, a Medical Secretary in other healthcare settings could transition smoothly into the role of a Dental Receptionist. It's vital that they have a comprehensive understanding of medical terminologies, as well as the ability to multitask in a fast-paced environment.
Dental Front Office - Business Assistant
- Mokena, IL (23 miles from Bourbonnais, IL)
- 5 days ago
- Mokena, IL (23 miles from Bourbonnais, IL)
- 5 days ago
Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical...
appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix...
terminology Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications Previous experience in a dental or medical office setting...
Demographic Data for Bourbonnais, IL
Moving to Bourbonnais, IL? Find some basic demographic data about Bourbonnais, IL below.
Dental Receptionist Online Courses and Training Opportunities
Title Synonyms
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Salary for Dental Receptionist Jobs in Bourbonnais, IL
Required or preferred licenses and certifications for Dental Receptionist positions.
Highest Education Level
Dental Receptionists in Bourbonnais, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dental Receptionist position
- Dentrix
- New Employee Orientation
- Dental Terminology
- Patterson EagleSoft
- CS SoftDent
- Denticon
- Orthodontics
- Dentrix Ascend
- Oral Surgery
- Financial Arrangements
- Open Dental
- Dental Billing
- Business Leadership
- General Anesthesia
- Zoom Whitening
- Credit Card Processing
- Practice Management
- Patient Scheduling
- Front Office
- Treatment Planning
- Patient Satisfaction
- Insurance Billing
- Insurance Claims
- Insurance Verification
- Ethical
- Patient Care
- Claims
- Scheduling Appointments
- File Management
- Accounts Receivable
- HIPAA
- Reception
- Administrative Skills
- General Office Duties
- Inbound/Outbound Calling
- Billing
- Collections
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Spanish
- Interpersonal Skills
- Filing
- Regulations
- Policy Development
- Team Building
- Bilingual
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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