Dental Lab Manager

Our Company is a global leader in the field of dental restorations and technology. We are looking for an organized, energetic, experienced location manager to support and lead our team in the Central California/San Francisco Bay area.

Benefits-

We offer a full range of employee benefits options including medical, dental, vision, life insurance, 401(k), paid holidays, paid time off, and short/long term disability options.

Responsibilities-

- Oversee the hiring, training, development, performance management, and overall communication of and with laboratory staff

- Customer retention efforts including individualized customer service, regular communication and interaction with customers, and resolution of any related issues that arise

- Ensure quality of location’s products continually meets/exceeds company standards

- Collaboration with operational departments including Accounting, HR, IT, R&D to ensure the company’s operational priorities are in line with company strategy

- Attend off-site meetings, events and tradeshows as required

- Management of safety policies and safe practices are being adhered to by laboratory staff

- Organize and establish sales and marketing development strategies, P&L reporting, and lab performance goals, reporting to company senior executive leadership to attain overall revenue goals

- Assist with development of pricing according to analysis of company product

- Other tasks as assigned

Qualifications-

Required:

- Experience totaling 5 years or more in a dental lab leadership role

- Customer Relationship Management (CRM) software

- Laboratory Information Management (LIMS) software

- Ability to accommodate occasional travel

- Valid Driver’s license

Preferred:

- Certified Dental Technician (CDT)

- Operations Management experience of 5 years or more

Education:

- Bachelor’s Degree in relevant field or equivalent work experience

EEOC & Affirmative Action Statement: We are proud to recruit without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.